Emergency Information
In the event of an emergency, call 911.
Announcements about services are made under Town News Releases and Cable Channel 18. You also may check under Alerts on our home page.
Weather-related Changes to Services: During the winter months, weather conditions sometimes prevent garbage from being collected. Even when roads appear safe, many secondary roads may not be passable. For weather-related changes to town services, see the above locations. For changes to recycling and county-related solid waste collections, check the county's inclement weather page: www.co.orange.nc.us/recycling/weather.asp.
Water/Sewer Emergency Requests: Report water line breaks, frozen meters and similar emergencies immediately to Billing and Collections:
- 8 a.m. to 5 p.m. weekdays: (919) 732-2104 Ext. 223, 225 or 237
- After hours, weekends and holidays: (919) 732-3621
In case of emergency ... are you ready?
Be Prepared
- Assemble an emergency kit of essential items that can be easily carried if you need to evacuate your home.
- Establish a plan for how to stay in touch and where to meet up with your family.
- Information: www.readync.org
- North Carolina preparedness website in Spanish: www.listonc.org
- National Weather Service site, with alerts: www.erh.noaa.gov/rah; and in Spanish: www.erh.noaa.gov/rah/espanol
- Red Cross website; in Spanish: www.cruzrojaamericana.org/general.asp?SN=200
- Be ready for cold weather: CDC Extreme Cold Guide (PDF)
Stay Informed
Store a battery-powered radio or a radio that can be powered with a generator.
Area Radio Stations
- WCHL-AM (1360)
- WNJW-AM (1610)
- WUNC-FM (91.5)
- WDCG-FM (105.1)
- WRAL-FM (101.5)
- WRSN-FM (93.9)
- WZTK-FM (101.1)
Government
- Hillsborough: (919) 732-1270
- Orange County: (919) 732-8181
- Chapel Hill: (919) 968-2743
- Carrboro: (919) 942-8541
Schools
- Durham Tech Orange County Campus: 919-536-7238
- UNC Chapel Hill: 919-962-2211 or 919-843-1234 (Adverse Weather Hotline)
-
Public Schools
- Orange County: 919-732-8126
- Chapel Hill-Carrboro 919-967-8211
Utilities
- Hillsborough Water and Sewer: 919-732-3621
-
Duke Energy Carolinas: Report a power outage: 1-800-PowerOn (English) or
1-866-4-APAGON (Spanish). - Piedmont Electric: 800-222-3107
- PSNC Energy: 877-776-2427
- OWASA: 919-968-4421
Get Involved
During a community-wide crisis, we all work together to stay safe. Remember to check on your neighbors and share resources.
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